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Rate Limits

Depth Limit​

To ensure consistent performance and prevent overly complex queries, our API enforces a maximum query depth limit of 7.

If your GraphQL query exceeds this depth, the following error will be returned:

{
  "errors": [
    {
      "message": "The query depth {NUMBER} exceeds the max query depth allowed (7)"
    }
  ]
}

Here are a few ways you can address this issue:

  • Reduce query depth: simplify your GraphQL query to have fewer nested fields.
  • Break queries apart: split deeply nested queries into multiple smaller ones and fetch the data in stages.
  • Use aliases or fragments wisely: these can help organize queries without necessarily increasing depth—just be sure they don’t add nesting.

Document Upload/Download Limits​

To protect the platform from excessive load, document upload and download operations are rate limited:

  • Download: 120 requests per minute
  • Upload: 100 requests per minute

If you exceed these limits, requests will be blocked for 5 minutes.